Sometimes you can’t win

As most of you know, I sell antiques and collectibles on eBay. Recently I purchased a large collection of old soda bottles and have been slowly selling them. I have always prided myself in good customer service and good packing, often getting nice feedback on my packaging. I ship the bottles in 12x12x8 boxes (free from the post office), wrapped in about 5 layers of bubble wrap and, surrounded by packing peanuts. A few days ago someone left this feedback “Thx Richard; Soda bottles will fit in small boxes”. I wasn’t exactly sure what he was trying to say so, I emailed him. He replied basically stating: I was contributing to the high cost of postage by over packing my bottles. Huh?

I still pack them as always…